Terms, Privacy, and Service Policies
Update Effective Date: February 18, 2026
Business Name: Astra Marie Reiki
Location: Ontario, Canada
Website: www.astramariereiki.com
By accessing this website or booking services, you agree to the following terms, policies, and disclaimers.
1. Services Provided
Astra Marie Reiki provides Reiki energy healing sessions and wellness services intended to support relaxation, stress reduction, and energetic balance.
Reiki is a complementary wellness practice and is not a substitute for licensed medical care, mental health care, diagnosis, or treatment.
Astra Marie Reiki does not diagnose medical conditions, prescribe medications, or provide medical advice.
Clients should consult a qualified healthcare provider for medical or psychological concerns.
2. Eligibility
Clients must be at least 18 years of age to book services independently.
Minors may receive services only with the consent of a parent or legal guardian.
3. Booking and Scheduling (Setmore)
Appointments are scheduled through Setmore, a third-party booking platform.
By booking an appointment, you agree to:
Provide accurate and complete information
Receive appointment confirmations and reminders
Comply with Setmore’s terms and privacy policies
Astra Marie Reiki is not responsible for errors, outages, or data practices of third-party platforms.
4. Cancellation and Rescheduling Policy
Appointments may be canceled or rescheduled with at least 24 hours’ notice.
Cancellations made with less than 24 hours’ notice may result in loss of payment or a cancellation fee.
Clients who do not attend their scheduled appointment without notice may be charged the full session fee.
Astra Marie Reiki reserves the right to reschedule appointments due to illness, emergency, or unforeseen circumstances.
5. Payment and Refund Policy
All appointments must be paid in full prior to appointment. Payment terms will be communicated at the time of booking.
Unless otherwise stated:
Completed sessions are non-refundable
Missed appointments without notice are non-refundable
Exceptions may be made at the discretion of Astra Marie Reiki.
6. No Guarantee of Results
Reiki is an individual and subjective experience.
Astra Marie Reiki does not guarantee specific outcomes, results, or benefits.
Each client’s experience may vary.
7. Personal Responsibility
By booking or receiving services, you acknowledge that:
You voluntarily participate in Reiki sessions
You are responsible for your own physical, emotional, and mental well-being
Reiki is a complementary wellness practice
8. Privacy Policy
Astra Marie Reiki is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws in Canada.
Information Collected
May include:
Name (first and last)
Email address
Home address
Phone number
Appointment details
Information voluntarily provided by you
Technical website usage data
Use of Information
Your information is used only to:
Schedule and manage appointments
Provide Reiki services
Communicate with you
Maintain required business records
Astra Marie Reiki does not sell, rent, or share your personal information for marketing purposes.
9. Third-Party Services (Setmore)
Astra Marie Reiki uses Setmore to manage bookings.
Information submitted through Setmore is subject to Setmore’s privacy policy and terms.
Astra Marie Reiki is not responsible for third-party privacy practices.
10. International Clients
Astra Marie Reiki provides services to clients worldwide, including distance Reiki sessions.
By using this website or booking services, you consent to the collection, use, and storage of your information in accordance with Canadian privacy laws.
Your information may be transferred across international borders.
11. Data Protection
Reasonable administrative and technical safeguards are used to protect your information.
However, no electronic transmission or storage method can be guaranteed to be completely secure.
12. Intellectual Property
All website content, including text, branding, graphics, and materials, is the property of Astra Marie Reiki.
Content may not be copied, reproduced, or distributed without written permission.
13. Limitation of Liability
To the fullest extent permitted by law, Astra Marie Reiki shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
Use of this website
Booking services
Participation in Reiki sessions
14. Website Disclaimer
Information on this website is provided for educational and informational purposes only.
It is not medical advice.
Use of this website and services is voluntary.
15. Changes to These Policies
Astra Marie Reiki reserves the right to update these policies at any time.
Updates will be posted on this page with a revised effective date.
16. Contact Information
Astra Marie Reiki
Ontario, Canada
www.astramariereiki.com